That was quick! Two check-in desk agents from Frontier Airlines that went viral last Friday (May 2) have been fired from the airline.

Full story below…

The video that circulated shows a Frontier customer trying to check in at the ticket counter for a flight from North Carolina to Boston.

Watch below:

A Frontier Airlines worker refused to check in a passenger and taunted him as he scrambled not to miss his flight pic.twitter.com/z1nmgWjvoY

— Daily Loud (@DailyLoud) May 7, 2025

However, when a $25 fee is mentioned to check in with them, that’s when things took a turn.

The customer said he’s paid the fee, and then that’s when the Frontier employees and the customer go back and forth.

With one of the employees repeatedly saying:

“And you thought you was gonna get on your flight.”

The customer documented the incident along with the check-in desk agents.

According to TMZ, in a statement, Frontier Airlines said:

“We are aware of what occurred and have been directly in touch with the customer. The individuals in question, who work for a third party contractor, are no longer associated with the Frontier account.”

The airline refunded the customer’s original flight and reimbursed him for a different flight he booked to get home.

Your thoughts?

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