Ariana Grande was forced to miss the world premiere of ‘Wicked: For Good’ in Brazil, and she says it left her “heartbroken.”

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The singer-actress reveals that she would not be able to join castmates such as Cynthia Erivo in São Paulo due to flight issues.

In an open letter, Grande wrote:

“Brazil,

I can’t believe this is happening, and I am beyond devastated to be sending this message.
a few hours ago, my team and I had to deplane our flight, as they had to do maintenance on the plane due to a safety issue, and it will not be taking off until llam tomorrow, which means that I would not be making it in time for the Wicked For Good São Paulo premiere.

My team and Universal have tried every single thing possible to fix this, we’ve searched every other flight, overnight, early morning, connecting flights, commercial and also private options and absolutely nothing was available or possible that would get us there in time, even in attempting a private option, there is a permit necessary in order to fly from here that takes time to attain.

I am so heartbroken that I’m unable to be there with you all. We sincerely tried everything we could and I apologize from the bottom of my heart.

Please shower my incredible castmates with all of the love that I wish I could be showering you with, and have the most beautiful celebration.

And again, I am so, so very sorry.”

‘Wicked: For Good’ arrives in theaters worldwide on November 21

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